We have a wide selection of properties across Liverpool and Merseyside to suit all budgets – from studio apartments to seaside homes. All our rental properties are listed on our lettings search of our site and new properties are also showcased in our Digital Magazine. You can also register your details and requirements with us and we’ll send a list of properties over to you that suit. And, you’ll also find us on the main property portals, like Zoopla and RightMove.
Once you’ve found a property you like, get in touch with us by phone or email. Where possible we’ll send you a video walk-through of the property to see if it’s still for you. If it is, we’ll arrange a face-to-face viewing with one of our letting experts.
If you like the property, we’ll suggest you make an offer as soon as possible to avoid losing out. You will need to pay a one week holding fee to reserve the property and this fee will be deducted from your first months’ rent.
As soon as you’ve reserved the property, you will need to complete an application form. This will be sent to a credit-referencing agency to check you are suitable for the property. You will need to provide confirmation of employment and salary and photographic evidence such as a passport or driving licence. In some cases, you may be asked to provide details of a guarantor who will be liable for any monies not received.
If your application is successful, you will be sent a tenancy agreement which you will need to sign. This outlines the terms and conditions of the rental and the obligations of both tenant and landlord. Most tenancies are for a fixed term, usually for 12 months, but we may also agree to 6 months.
On the day you move into the property, you will be asked to pay a deposit (equal to 4 weeks of rent) and the first months’ rent in advance, minus the holding fee. Your deposit will be held in a protected account via the Deposit Protection Scheme. Arrangements for your ongoing rental payments will also be made and we will carry out an inventory to detail the condition of the property and give us a record to help determine if any charges are required against your deposit at the end of the tenancy.
We will give you one set of keys and, on most occasions, we will keep one set of master keys for management, emergencies or gaining access with your permission. Don’t forget to organise the likes of council tax registration, utilities (gas, water and electricity), telephone, TV Licence and contents insurance. Then, it’s time to settle into your new home!
As part of your tenancy you are required to take reasonable care of the property and its contents and should not allow it to fall into disrepair. We have some videos to support you with every day maintenance. If we are fully managing the property and you have an issue you need to report you can do this online and we will deal with it as quickly and efficiently as possible. Inspections will be done every six months to check everything is being kept in a satisfactory condition.
To terminate your tenancy subject to term, you will be required to give us at least one months’ notice in writing of your intention to leave, unless otherwise specified in your specific tenancy agreement. We can then take the required actions.